03.1.5 · Skill in User journeys
Information architecture
Organizing and labelling content and features so people can find them.
Information architecture decides how things are grouped, named and connected. Card sorting and tree testing check it with real users. Poor structure makes good features effectively invisible.
Resources
none yetResources for this topic are being researched. Every link is opened and checked before it is listed.
Tools
none yetTools for this topic are being researched.