01.3.4 · Skill in Problem identification
Problem statements
A short, precise description of who has the problem and why it matters.
A problem statement names the user, the situation, the problem and its impact, without naming a solution. Writing one forces the team to agree on what they are solving. It also gives a clear test for later: did the shipped work make this problem smaller?
Resources
1- articleStart hereProblem statements in UX discovery ↗NN/g · 2021 · 8 min
What a good problem statement contains and why a discovery effort should have exactly one.
Tools
none yetTools for this topic are being researched.