10.2 · Capability in Operations

Reliability engineering

Keeping the product available and recovering fast when it is not.

Map5 skills

Not startedLearningComfortable

5 skillsClick a hexagon to set your status

10.2.1AvailabilityHow much of the time the product works for users.
10.2.2SLOs and error budgetsAgreed reliability targets and the room for failure they allow.
10.2.3Incident responseHandling outages and serious problems calmly and quickly.
10.2.4ResilienceDesigning systems that degrade gracefully when parts fail.
10.2.5Backups and disaster recoveryBeing able to restore data and service after a major failure.

Mark all 5

Where to start

3 resources

bookStart here
Embracing risk (Site Reliability Engineering, chapter 3) ↗
Google SRE · 20 min
Why 100% reliability is the wrong target, and how error budgets balance reliability with shipping.
bookStart here
Implementing SLOs (The Site Reliability Workbook, chapter 2) ↗
Google SRE · 35 min
How to choose indicators and targets that match what users experience, and use the error budget to decide.
bookStart here
Managing incidents (Site Reliability Engineering, chapter 14) ↗
Google SRE · 11 min
Clear roles and one person in charge, the simple structure that keeps an outage from turning into chaos.

1 tools

ToolOpen source
Uptime Kuma
github.com ↗
Self-hosted uptime monitoring with status pages and notifications.