10.6 · Capability in Operations
Operational economics
What it costs to run the product, and how engineering choices change that cost.
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Where to start
3 resources- docsStart hereFinOps principles ↗FinOps Foundation · 4 min
Cost as an engineering metric: teams own their usage, decisions follow business value, data arrives fast.
- docsGo deeperIntroduction to cloud unit economics ↗FinOps Foundation · 2025 · 20 min
Measuring cost per customer or per transaction, which tells you far more than the total bill.
- docsGo deeperPrompt caching ↗Anthropic docs · 20 min
Reusing the stable part of a prompt to cut the cost and latency of model calls.
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Also in Operations
10- 10.3Maintenance
- 10.4User support
Related elsewhere
2- 02.7.6Return on investment
- 02.7.4Costs and margins